We know that keeping your customer up-to-date with the progress of their application can be tricky at times. That’s why we try to give you as much information as possible about our current turnaround times.
Here are our latest service levels so you can get an indication of how long it should take for your case to be processed.
All times shown are based on average working days.
Monday - Friday: 9am - 5pm
Wednesday: 9:30am to 5pm
excluding bank holidays
2 Charter Court, PO Box 6037,
Wolverhampton, WV1 9QW.
0800 116 4385